TEAM LEAD CUSTOMER SUCCESS MANAGEMENT

Sales | Wiener Neustadt (Austria) | Full-Time

Type of contract: Full time position; 38.5 hours/week

Who we are:  ENPULSION is a Space Tech company based in Austria. Founded in 2016, it has quickly become a dominant player in the Space Industry selling one of the most advanced propulsion solutions for SmallSats to a large number of worldwide satellite platform integrators. The unique modular solution we offer brings high performance at low cost to satellite manufacturers, fostering the democratization of space and enabling the exploration and exploitation of the solar system, positioning us at the very heart of the NewSpace Area.

Job Description: After a thorough training period, you lead the CSM team and support strategic projects as well as taking over the following tasks:

  • Working closely with the customers throughout all phases of their mission (from Purchase order to end-of-life decommissioning of the spacecraft)
  • Supporting the Sales team in customer communication, identifying and developing any potential cross or upselling opportunities
  • Being the main point of contact for the project/program management
  • Ensuring appropriate ENPULSION resources are brought to bear to service the customer in a timely, efficient and cost effective manner
  • Provide after-sales service
  • Managing, developing and improving ground support equipment and facilitate conduction of customer tests, including customer workshops

Your Requirements:

  • Completed technical education (university, UAS or similar).
  • +3 years of experience in a technical environment, preferable in aerospace, automotive or rail industry.
  • Interest in Sales processes and developing customer relationships.
  • Strong communication and negotiation skills.
  • Proactive, motivated personality with a readiness to travel around the globe.
  • Very good knowledge of English, additional foreign languages preferable.

What we offer: We are a young and international team with a passion for what we do. Our offices are a fun, friendly environment where your ideas and opinions are encouraged to be shared.

Contact: Our job description aligns with your visions of your professional future? Send an application to Vanessa Ibi – email: jobs@enpulsion.com

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